There is a hacker in the game! What to do?

Use the in-game reporting tool.To use the in-game reporting tool, open the scoreboard, tap on the player's name, and select 'Report Player.'...

Can I be a moderator?

We no longer have in-game moderators, which means, unfortunately, you can't become one.

I have received a permanent ban, what do I do?

The ban you have received is either for hacking or a severe  Terms of Use (ToU)  violation.Developers verified this...

I did not get my credits for completing an offer.

Critical Ops uses several third-party Ad providers. So, if you haven't received your reward, you should always contact the offer provider di...

I did not receive my credit rewards for recruiting a friend!

Please check the list below for common issues that could have caused this.In the following cases, the feature will not work and the players ...

Something went wrong while loading game files, what can I do?

Something went wrong while loading game files and you cannot access the game? This could have happened due to a few reasons. Please check th...

How to connect my controller, keyboard, or mouse?

You can use a converter dongle, USB cable, or Bluetooth to connect your preferred device (controller, keyboard, mouse) to your mobile device...

Trade up system

The Trade Up system allows exchanging 10 items of the same rarity for a single item of a higher rarity. Only weapon and utility skins can be...