The Packet Loss- and Network Indicator appears when a considerable amount of data between you and the game server is being lost on the way.
Packet loss is either caused by errors in data transmission, typically across wireless networks.

When you approach either our customer support or send videos to us through other means, we will be able to better understand the potential reasons why you are experiencing issues and help you solve them, especially in cases when they are related to factors that we can’t directly control ourselves.